Refund policy
Returns & Exchanges
We hope you love your ARIKO pieces. If something isn’t quite right, we’re here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return, items must be:
- Unworn and unused
- In original condition with tags attached
- Returned in their original packaging
- Accompanied by proof of purchase
To start a return, email us at info@ariko-la.com.
Once your return request is approved, we’ll provide a prepaid return shipping label along with instructions for sending your item back to us. Please note that returns sent without prior approval cannot be accepted.
A 3% restocking fee per purchase total will be deducted from your refund.
Return Address
ARIKO
5600 Everglades St. Suite E
Ventura, CA 93003
Damaged or Incorrect Items
Please inspect your order when it arrives. If your item is damaged, defective, or if you received the wrong product, contact us right away at info@ariko-la.com and we’ll make it right.
Final Sale Items
The following items are not eligible for return:
- Sale items
- Gift cards
- Custom or personalized products
Exchanges
Need a different size or color?
The quickest option is to submit a return for your original item and place a new order once your return has been approved.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status.
Approved refunds will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process the refund.
E.U. Return Policy
For orders shipped to the European Union, customers have the right to cancel their order before it is fulfilled. Please contact info@ariko-la.com to do so within 12 hours of placing your order for a full refund.
Customers have the right to return or exchange their order within 14 days of delivery for any reason. Returned items must be unworn, unused, have tags attached, and be in their original packaging with proof of purchase.
A flat 3% return shipping fee will be deducted from your refund.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status.
Approved refunds will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process the refund.
If more than 15 business days have passed since your refund was approved, please contact us at ariel@ariko-la.com.